I called the dealership I bought it from - left multiple messages. We put in a part order and see that there is a nation wide back order for the part.” A couple of hours later a service tech says “we were able to replicate what happened and see that the door doesn’t latch. I drove it to Kia of Woodbridge (the closest Kia) so they could look at it. It took 2 hours before I could actually get the door to shut and latch.
On November 16, I dropped off our daughter at school, and as I drove out of the parking lot, the side door slid open by itself. 4 months later on October 27, I picked it up at Safford Kia of Fredericksburg. In July, I put down a deposit for a new 2022 Kia Carnival. I would definitely recommend this vehicle to other moms. Overall great vehicle but there are definitely some things I would change or could have been better from a moms perspective and at the price point its at.
I would have been fine with a DVD player in the back so kids could watch what they want whenever and not hace to worry about connecting the system to wifi. There is only YouTube and Netflix on the system which I believe there should be more streaming options or I should be able to stream anything I want from my phone but unfortunately that is not an option. I am also currently having some issues with it randomly wanting to turn off while using it and the screen sometimes gives off a fuzzy resolution. The car itself does not have wifi so you can't use it unless you have a Hotspot. I am very unpleased with the entertainment system in the second row. The front could have more storage space but over all I still love it. It can hold 8 passengers but the middle second row seat can be removed to have captain seats and make easy access to the 3rd row. The seats will actually slide up and back for more or less room as well. This Carnival has lots of leg room for all passengers in the second and third row. If you ask why they decided to call it that its because the kids are the circus thats my thought anyways. I said I would never drive a minivan but really needed the space of a van and then boom Kia comes out with this MPV Carnival.
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